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Publications

If you would like to have any of these documents in a different format, email the document title and the preferred format to post@taiceredigion.org.uk or call 0345 606 7654

Tai Ceredigion - Business Plan

Tai Ceredigion Monitoring Group - Annual Reports

2016-17 TCMG report

2015-16 TCMG report

2014-15 TCMG report

2013-14-TCMG report

2012-13-TCMG report

2011-12 TCMG report

2010-11 TCMG report

Starter Tenancy Agreement

To download a copy, click on the link below:

Starter Tenancy Agreement

Tenants Handbook

To download a copy, click on the link below:

Tenants Handbook

 Controlling condensation and mould

To download a copy, click on the link below:

Controlling condensation and mould

The Guarantee for Housing Association Residents

To download a copy, click on the link below:

The Guarantee for Housing Association Residents

Asbestos in your home leaflet

To download a copy, click on the link below:

Asbestos in your home

Housing and Maintenance Team maps

To download a copy, click on the link below:

Housing team map

Maintenance Surveyor map

Comments, Compliments and Complaints Policy

To download a copy, click on the link below:

Comments Compliments and Complaints Policy

Resident Liaison Advisors Map

To download a copy, click on the link below:

Resident Liaison Advisors

Offer Document

To download a copy, click on the link below:

Offer document

Service Standards

To download a copy, click on the link below:

Comments, compliments and complaints-SS

Anti-social behaviour - SS

Customer care - SS

Estate management - SS

Gas servicing SS

How to pay your rent SS

Mutual Exchange - SS

Re-let - SS

Appointment -SS

Reactive Repairs - SS

Tenant Involvement - SS

Keeping pets - SS

Rent arrears - SS

Abandoned property SS

Domestic abuse SS

Rechargeable works - SS

 

Tai Ceredigion Cyf, Unit 4, Pont Steffan Business Park, Lampeter, Ceredigion. SA48 7HH
Company registration number: IP030701
Email post@taiceredigion.org.uk
General enquiries General enquiries: 0345 606 7654
Repair and out of hours emergency: 0800 111 4228 (free from landlines)
0300 1233300 (local rate from mobiles)
Tai Ceredigion © 2017
Tai Ceredigion