Tai Ceredigion is delighted to announce their Direct Labour Organisation Foreman Brian Jones has won the top 'Housing Hero' award in the Chartered Institute of Housing Cymru awards. The ceremony, held at The Vale Resort on Friday 29th of November, saw housing associations from across Wales competing for the top spot in CIH's prestigious awards.


Brian, who has worked for Tai Ceredigion since it was established 4 years ago, leads a team of 60 staff and is in charge of all the building works for over 2,200 properties throughout the county.  Brian is truly respected and strongly believes in Tai Ceredigion's vision to provide “better homes, brighter futures”. He is at the forefront of the DLO and is driving the department forward by continually mentoring his staff so that they become the best DLO in Wales.


Married to Eiddwen, Brian lives in Cribyn, near Lampeter with his two grown up sons, John and Rhys, who have both followed their father's footsteps and have become respected construction craftsmen in their own rights. He was born and raised in the village and has worked in the industry for over 40 years. 


Llŷr Edwards, Director of Property Services said “Brian's  dedication to his role and the community is remarkable, ensuring tenants’ homes are safe and secure. I believe our DLO’s positive feedback is down to unsung heroes like Brian.”  "We are delighted for Brian.  It couldn't have been awarded to a more deserving person".


Steve Jones, Chief Executive of Tai Ceredigion added "“His dedication to his role and the community is outstanding and should be applauded. His family even had to put Christmas Dinner put on hold on one occasion so that he could attend an issue for one of our tenants! He truly is a committed individual”.


It's been a busy year for Tai Ceredigion and a great way for the organisation to celebrate it's 4th 'Birthday'. Brian's award truly is the icing on the cake!






Tai Ceredigion was delighted to be part of the big celebrations at Talgarreg Village Hall on the 14th of September as groups, societies and individuals got together for their annual village dinner and to celebrate the installation of a brand new kitchen for the community's use.


Cen Llwyd, Secretary of Talgarreg Memorial Hall approached Tai Ceredigion to ask if support was available to help the community of Talgarreg to upgrade facilities at their busy village hall. With groups such as Mudiad Ysgolion Meithrin, Merched y Wawr, Urdd, Senior Citizens Club and Bowls Club regularly using the community facility it was important that there was proper provision for them all.


"We were delighted to be able to work with our partners and help this thriving community with the upgrading they needed in the village hall. The kitchen is always known as the 'hub' of the home and it's great that we, along with Magnet Contract Kitchens and Jamson Estates have been able to give Talgarreg a helping hand in the hub of their village" said Llyr Edwards, Director of Property Services at Tai Ceredigion.


Since 2009, Tai Ceredigion has been upgrading its homes throughout the county in line with the Welsh Housing Quality Standard. As well as disabled adaptations, bathrooms, windows, doors, heating systems and electrical work have been carried out in over 75% of the properties already and nearly 1,500 kitchens have also been upgraded. As part of the project, Tai Ceredigion, Magnet Contract Kitchens and Jamsons Estates saw an opportunity to work within the locality with a Community Hall Project to offer help and upgrading of kitchen spaces within Talgarreg Memorial Hall.


Dylan Balchin of Magnet met up with members of the committee so that they could decide on a functional design and style that would suit the space. "This is exactly how we work with Tai Ceredigion tenants" said Dylan. "The committee got to choose the style and we worked with them to come up with the best layout to suit their needs."


"Members of the village hall committee are delighted with the finished product" said Cen Llwyd. "The cooperation between Tai Ceredigion, Magnet and Jamsons has been fantastic and all the work was done quickly and efficiently ensuring the least disruption for all the societies who use the facilities we have here. Sam Morris of Jamson did an excellent job of the fitting and it really has made our kitchen the envy of many!"




Tai Ceredigion revealed the results of its second tenant survey at their annual Tenant Conference on Wednesday 9th October and was thrilled to report an outstanding 82% satisfaction rating - up 9% from the first results collated in 2010.


The conference entitled “More than just a landlord” held at the National Library of Wales in Aberystwyth gave the housing association the perfect platform to report the findings and to personally thank tenants for taking part. Unsurprisingly the survey showed that ‘improving the home’ was the most important service for tenants but ‘helping people into work’ came second in order of priority.


Tai Ceredigion was delighted to receive the support of key speaker Mark Williams MP who spoke on issues affecting tenants in West Wales including the current welfare reform and bedroom tax. West Wales Credit Union and The Care Society also gave presentations on their work within the county.


The survey carried out by specialist company 'Feedback Services' recorded many high ratings including the helpfulness of staff (80%), the value for money of rent (83%), being kept informed (84%), friendly and approachable staff (86%) and the neighbourhood as a place to live (90%). All of which is then reflected in the finding that 82% of tenants are satisfied with the services provided by Tai Ceredigion. The majority of ratings were found to be higher than in 2010 when the first ever satisfaction survey was carried out.


Every Tai Ceredigion tenant received a copy of the survey which was distributed earlier this year and nearly 60% responded to it. This is an extremely high percentage and goes to show that the tenants take an active interest in the work of Tai Ceredigion and their feedback is key in contributing to how the association develops and progresses in the future.


Eleri Jenkins, Director of Housing at Tai Ceredigion said, “It was interesting to see that when tenants were asked what our service priorities should be ‘helping people into work’ came second after ‘improving their home’. This shows that housing associations are now viewed as more than just a landlord but an integral part of the community which can offer local jobs and economic stability for people.”


Margaret Washer, a Tai Ceredigion tenant and member of the Tenant Monitoring Group was heartened by the survey. “These results are outstanding and we are really pleased fellow tenants are happy. The survey results have reflected the views of the tenants we've been speaking to during our own phone surveys. We were having really positive feedback but it's great to have it officially confirmed. We are all now looking forward to Tai Ceredigion completing the internal improvements to our homes and moving onto the external works,” she said.


Steve Jones, Tai Ceredigion's Chief Executive who spoke at the conference concluded, “Tai Ceredigion is very pleased with the outcome of our second tenant’s survey which was carried out by an independent external agency. It has confirmed that our services to tenants are improving and has highlighted what more we need to be doing over the next five years. Once the initial £26m home improvement programme is complete our focus will switch to tackling poverty by building new homes, providing training and work opportunities for our tenants and helping them improve their education and health opportunities.”


Archived Press Releases

November Official opening of Talybont bungalow
October 2013  Tenant Conference 2013 
October 2013 Sustainable Homes Award 
September 2013 Online bilingual reapirs reporting system
September 2013 Employability Training
August 2013 New faces at AGM 2013
August 2013          Top of the class for Tai Ceredigion employees
July 2013 Chief Executive gets on his bike
July 2013 R and M Williams Trainees become permanent
June 2013 Tai Ceredigion Minister Carl Sargeant visit
June 2013     New online reporting tool
May 2013 Rural Housing Week 2013 
May 2013     Thousands affected as new Welfare Reform takes grip 
April 2013  Tai Ceredigion Aberaeron home improvements 
April 2013     School children help choose the name for the brand new bungalow in their village
March 2013     Cardigan Home Improvements
March 2013 Residents meet management face to face
January 2013 Ceredigion Care Society and Tai Ceredigion Partnership
December 2012 Homelessness at Christmas 
December 2012 Tai Ceredigion Plannu Llanafan
December 2012 New Board Member Lynford Thomas
November 2012 Family overjoyed as work proceeds on their new home
November 2012  Apprentices 2012
October 2012 Tai Ceredigion Tenant Conference 2012
October 2012 Housing Execs pound the streets to raise money for charity
September 2012  Gardening competition 2012 
September 2012 Tai Ceredigion HARA 
September 2012  Bro Teifi Wedding 
September 2012 Welfare Benefit Meeting 2012
August 2012 New tenant Board member is welcomed at the AGM
July 2012 Clwb ni wins 5000 from Awards for All
July 2012  New tenant inspectors to keep a watchful eye over their landlord
July 2012 Bro Teifi Summer Fete
July 2012  Board scrutiny tour June 2012
June 2012  Cake sale raises money for Welsh children’s cancer charity
June 2012  Happy tenants have receievd benefits with the help on an advisor
May 2012  Race for Life 2012
May 2012 New Supported Housing Coordinator
May 2012 Bro Teifi says farewell to Relief Coordinator
April 2012 i2i Press release
March 2012  Plannu Llanafan planting trees
March 2012 Financial Viability Judgement March 2012
March 2012 Arbed funding March 2012
March 2012 New Independent Board Members March 2012
February 2012 New Resident Liaison Advisors
February 2012 Board member drive
January 2012 Bro Teifi Big Lottery Launch
January 2012  Tai Ceredigion new Chairman of the Monitoring Group
December 2011  Medra mulching Christmas trees
December 2011 Family Centre
December 2011  DLO Manager
December 2011 Tai Ceredigion new apprentices
November 2011  Looking Local launch 
November 2011  Former Chairman of Ceredigion County Council joins
November 2011 Bro Teifi Garden
October 2011 Tai Ceredigion Board and tenant representatives review progress
October 2011 Tenant Conference 2011 
October 2011 Housing Association appoints local contractors for major improvements to homes
October 2011 Skip days
September 2011 Tenant Conference 2011
August 2011  Tai Ceredigion appoints new Project Managers
August 2011 Tenant Handbook launch
July 2011 Tai Ceredigion Tackling issues head on
July 2011 Medra launch
July 2011 Generation club
June 2011 Minister visits the green green flats of Wales
June 2011 Maesgogerddan Big Lottery TV launch
June 2011 Tai Ceredigion Anti social behaviour seminar
May 2011 A right royal affair at Rheidol Place
April 2011 Financial Viability Judgement
April 2011 Tai Ceredigion secures EU funding
March 2011 Ministers visit
March 2011 TC visiting LLwyn Yr Eos School
March 2011 Are you on Board
February 2011 Tai Ceredigion starts work on major facelift in Penparcau
January 2011 Tai Ceredigion maintenance staff working hard over christmas
December 2010 Tai Ceredigion celebrates its 1st birthday
December 2010 Christmas Finances
November 2010 Calling All Builders
October 2010 Tenant Conference
September 2010 Penybont flats E
July 2010 Tai Ceredigion AGM
June 2010 Tai Ceredigion Mascot launch
April 2010 Tai Ceredigion given a ministerial approval
April 2010 Investing in upgrading garages
March 2010 New roofs and warmer homes
February 2010 Supplier Event
January 2010 Keep Sourcing Local
January 2010 Barclays Funding
December 2009 Tai Ceredigion Go Live
Tai Ceredigion Cyf, Unit 4, Pont Steffan Business Park, Lampeter, Ceredigion. SA48 7HH
Company registration number: IP030701
Email post@taiceredigion.org.uk
General enquiries General enquiries: 0345 606 7654
Repair and out of hours emergency: 0800 111 4228 (free from landlines)
0300 1233300 (local rate from mobiles)
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